OBriens Mini Coolers

Phone: 01264 358293 Mobile: 07799 815668

Terms and Conditions

Guarantee
Dometic products are covered by a 2 year guarantee. If a product is faulty you will need to contact Dometic on 0844 626 0133 who will arrange the repair of the product. In the unlikely event that a product is not repairable and an exchange is necessary, Dometic will arrange this through one of their service agents. This warranty does NOT cover for wear and tear, incorrect installation or user error.

Labcold products are covered by 1 year guarantee until product is registered with Labcold. You can then claim your 5 year parts and labour warranty. See Labcold Warranty Terms and conditions.

Secure Payment
All online payments are made through RBS Worldpay using a secure encrypted method.

Receiving Goods
Please ensure all goods are checked thoroughly before signing.

Damaged Goods or missing parts
If goods are received damaged or missing parts, then contact O'Briens Camping within 48hrs of receipt. Arrangements will be made to collect the damaged item, which must be kept in ORIGINAL PACKAGING. A replacement will be dispatched after receipt of damaged goods, provided it is in stock.

Cancelled Orders
Orders cancelled before Goods are dispatched, we will refund all money paid by you for the goods, however an administrative charge of £20 plus any transaction charges incurred from payment with a credit/debit card will be deducted.

Orders Cancelled after goods have been dispatched, all goods should be returned in their original condition, unopened packaging and with any seals and shrink wrap intact.; you are responsible for returning the goods. Please contact us to make arrangements for returning goods.

We will refund all money paid by you for the goods (excluding delivery costs), however a charge of £50.00 plus any transaction charges incurred from payment with a credit card will be deducted to cover administration charges.

If you wish to exercise your 'right to cancel ' you must inform O'Briens Camping in writing of your intention to make a return within 7 days of receipt. We will not accept any returns after 14 days.

Complaints
Please advise any complaints to Obriens via telephone or email as below.

Labcold Deliveries
Please see the Labcold Delivery Terms.

Telephone 01264 358293

Lines are open 9.00 am until 5.00 pm Mon to Fri and 9.00 am until 12.00 pm SAT

Email: enquire@obriensminicoolers.co.uk

Agreeing with any of the above does not affect your statutory rights.

Obriens meets to WEEE Regulation
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